Welcome to DigitalView
4 May 2020
And all of a sudden it is May.
Please take note that we are open as per Level 4 Regulations from our government. Don't hesitate to contact us with any support, consumables or sales requirements. We are ready to assist.
The DigitalView Team.
25 March 2020 - COVID 19
In line with the directive from our President, DigitalView will be closed for all non-essential business from Thursday the 26th March at midnight to Thursday the 16th April at midnight. Because we have customers that supplies the essential business sectors like food packaging, we will be available for remote support.
If you have any requests, please do not hesitate to contact us for assistance. You can also log a call on our website, or contact us directly.
Enjoy the next 21 days with your family. Stay safe.
The DigitalView Team.
20 March 2020 - COVID 19
The safety and health of our community, including our customers and staff, is our primary focus right now. DigitalView has taken active steps to safeguard both our staff and customers. These are to ensure that we are able to maintain business operations and services to our customers.
We have taken the following precautions at DigitalView:
1. All staff has been thoroughly briefed on the details surrounding Covid-19. They have been given a general overview of what it is, the symptoms to look out for, what to do in case of infection, etc.
2. All staff entering any DigitalView office need to wash hands with soap and water on arrival. This applies at the beginning of the day, on return from customer visits, after going to the warehouse or any other movement that is taken outside of the office areas.
3. All staff need to wash hands with soap and water regularly during the day.
4. Arriving visitors need to have their hands sprayed with a sanitizer spray before entering the office.
5. Any staff member who comes into contact with an affected person needs to enter self-isolation.
6. Any staff member who feels the onset of any symptoms related to Covid-19 must not come to work and seek immediate medical assistance.
7. Staff need to wash hands with soap and water before leaving a customer or supplier office.
8. Staff must wash hands with soap and water before handling any stock items.
9. We are continuously educating and informing our staff about COVID-19, including the intensification of personal hygiene practices at all of our premises.
1. Stock is kept in a separate warehouse area and only two people have access to the warehouse.
2. Strict sanitization policies are in place for entering and exciting the warehouse area.
3. We are in constant discussions with our suppliers to make sure that we have an ongoing supply of consumables.
4. Although all efforts are being taken to make sure that we do not run out of stock, we will continue to monitor stock availability and report any issues as soon as possible.
Customer sales and support
1. We are adhering to our customers request not to come on site accept if it is absolutely necessary.
2. Where possible support will be done remotely.
3. Sales calls are being done via remote sessions.
We continue to monitor developments, both locally and internationally, in respect of the response to COVID-19, and are adhering to the guidance being published by both the World Health Organisation and National Department of Health.
July 2015 - DigitalView Appointed as X-Rite Certified Service Partner
Up to this point X-Rite users have had to send their instruments back to the European Service Centre for service, repairs and/or re-calibration. This process was not only costly, but meant that customers were without their densitometers or spectrophotometers for a few weeks. Which is not always convenient in production!!
X-Rite and DigitalView have entered an agreement whereby DigitalView has been appointed as the Certified Service Partner for the Southern African Region. From today DigitalView has the ability to service, repair, calibrate and re-certify X-Rite equipment. The service centre will be based in Johannesburg but will be able to cover all areas in the country as well as neighbouring countries. DigitalView plans to hold stock of loaner devices for instruments that are being repaired. This means that there will be a reduction in the time that a customer will be without their instrument, greatly reducing the inconvenience of being without a device - should problems arise or if there is a requirement for service or re-calibration.
“The investment we have made in training our people, purchasing the necessary tools and jigs and stocking up on spare parts as well as loaner and exchange devices adds a new product line to our portfolio. But very important to us are the benefits this partnership with X-Rite will bring to X-Rite customers in the region. Not only will this make it quicker and easier for X-Rite customers to service their equipment but it will greatly reduce the cost of doing so. It used to cost thousands on Rands just for the shipping costs to send devices oversees for service. These costs have been taken away completely,” said Mark Minter.
X-Rite is in the process of setting up an exchange program for certain devices – such as i1. This will be in operation very soon and will mean that faulty devices can merely be swapped out. Other products such as eXact are dealt with on a repair basis. In addition to being able to service and repair eXact devices locally, DigitalView will have the ability to re-calibrate and issue X-Rite certification of conformance for the device.
The DigitalView run X-Rite Service Centre will not be able to handle repairs all X-Rite products locally. However, products that are not able to be handled, service or repair will be facilitated by the South African service centre.
For more information on X-Rite Service Centre, contact Mark Minter at 011 462 4849 or email email@example.com
January 2014- DigitalView appointed as Mellow Colour distributor in South African market
Mellow Colour are making waves with their colour quality management systems, helping the likes of Marks & Spencer to monitor print quality against their Brand specific standards globally.
DigitalView have recently been appointed as distributor of the Mellow Colour products & services for the South African market.
“The partnership with DigitalView is an exciting opportunity for Mellow Colour to make a great impression in the South African market. We have confidence that DigitalView's experience & knowledge coupled with our expertise & innovative products will be a successful combination." Commented Alan Dresch, Director at Mellow Colour.
Solving the problems of print & packaging colour accuracy & consistency for some of the worlds biggest brands, Mellow Colour offer systems, training & consultancy services to ensure the entire print supply chain is properly managed to allow for accurate colour reproduction.
Understanding the global nature of print & packaging supply chain management, Mellow Colour make quality control of packaging cartons printed locally and around the world, a measured & scientific system.
The unique MellowCloud system for remote print run approval, is being adopted by brands who are keen to standardise processes and reduce their impact on the environment. Notably M&S have adopted the Mellow Colour system, with over 13,000 jobs successfully being uploaded & remotely approved to date. This remote monitoring system, delivers reliable colour consistency, and results in significant travel, waste, time & cost savings for the company.
“To match the colours on different presses, printing on different board, in different countries was a constant challenge, said Trevor Hatchett, Head of GM packaging – production, quality and sourcing at Marks & Spencer. “Rather than continue to make sure that the packaging was correct, we asked ourselves was there a more scientific way to do that work.”
“The Mellow Colour approach means printing to numbers, trusting the measurements & understanding the reports. This is a more attractive approach for both the printer & print buyer, who have a common goal & clear benchmarks, preventing problems before they become expensive.” says Alan Dresch, Director at Mellow Colour. “The software tools we have developed over the years represents only about 25% of the package, the quality management systems training, analysis of press problems and adoption of the team approach are what makes the system work.
The benefits are clear and the shift to a culture of scientific printing has taken hold, we are seeing a state of order & a dramatic improvement in the print supply chain.
Laura Minter of DigitalView, training with the Woolworths South Africa Team.
"Quality is one of our core values at Woolworths – it’s what sets us apart. That’s why we take great pride in maintaining the highest level of print quality and colour management with our suppliers.
To live up to these ideals, we’ve embarked on an exciting journey to become a top retailer in the Southern Hemisphere and to maintain the highest print precision quality across Australia and South Africa. We’re delighted to announce our partnership with Mellow Color as our preferred colour management service provider.
We look forward to the exciting journey ahead."
Raven Gengiah, Woolworths South Africa.